Terms of service

Draft — last updated July 17, 2026. These terms are under legal review and may change before launch.

The service

Dipback monitors the price of flights you have already booked and, where airline policy allows, recovers the difference when the fare drops — typically as airline travel credit issued in the traveler's name. Dipback is not a travel agency and does not sell tickets. Dipback is not affiliated with or endorsed by any airline.

Fees

Tracking bookings is free. When we secure savings on your ticket, we charge a success fee of 25% of the recovered amount to your card on file. The fee applies only after the airline confirms your credit or refund. Drops below our minimum threshold (currently $25) are not claimed.

No guarantee

Fare drops depend on airline pricing and policies, which change without notice. We make no guarantee that any booking will produce savings, and airline policies determine the form of any recovered value (credit or refund). You authorize us to act on your booking solely to recover value on your behalf; your flight, seat, and cabin are never changed.

Liability

Dipback's total liability for any claim arising from the service is limited to the fees you paid us in the twelve months preceding the claim. The service is provided "as is" without warranties of any kind.

Contact

Questions about these terms: hello@dipback.com.